This privacy policy (“Policy”) explains our information practices, defines a user’s (“you” or “your”) privacy options and describes how your information is collected and used by WellBiz Brands, Inc. and its Affiliates and subsidiaries (collectively, “us”, “we” “our” or “WBB“). This Policy covers all of WBB websites, mobile phone applications,  the website(s) at https://wellbizbrands.com, and specifically includes any branded website(s) or mobile phone applications that have been developed for any of our Affiliates (the “WB Sites”). For the purposes of this policy, the term “Affiliate” shall mean any entity, individual, firm, or corporation, directly or indirectly, through one or more intermediaries, controlling, controlled by, or under common control with WBB. The Amazing Lash Studio®, Drybar®, Radiant Waxing®, Fitness Together®, and Elements Massage® franchise systems and GlowPass are collectively referred to as the “Affiliated Brands”. Please note that franchisees of the Amazing Lash Studio, Drybar, Radiant Waxing, Fitness Together, and Elements Massagefranchise systems (each a “Franchisee”) are each independent entities and their processing of information is subject to their own privacy policies. For more information on how a specific Franchisee processes your information, please direct your request to the relevant Franchisee location.

By using or accessing the WB Sites, you agree to the collection and use of information in the manner described in this Policy. WBB shall have the right at any time and without prior notice, at its sole discretion, to revise this Policy. Such revisions and additions shall be effective immediately upon notice, which may be given by any means, including but not limited to posting the revised or additional terms on WB Sites. You are responsible for reviewing the WB Sites periodically for any modification to this Policy.

This Policy is part of our Terms of Service. [hyperlink]. If you do not agree to the practices in this Policy and our Terms of Service, do not use or access the WB Sites.

  1. Information Collected

This policy applies to all information collected on the WB Sites and any information you provide to WBB, primarily Personal Information (as defined below), which deals with individuals, rather than organizations or businesses. “Personal Information” uniquely identifies an individual or can identify an individual by combining it with other data. It includes financial and account information, as well as email addresses, phone numbers and other information associated with the individual. The legal name and definition of “personal information” differs from jurisdiction to jurisdiction. WBB, will not use or share Personal Information other than as described in this Policy.

We collect Personal Information about you that may include financial and account information such as your name, e-mail address, general usage metrics of the WB Sites, your financial payment information, your birthday, email communication history with WBB, location visit history, purchase history, and other information associated with you or your organization, information you provide at any of our or our Affiliated Brands’ physical locations, as well as other information that may or may not specifically identify you. The information collected on the WB Sites may be stored at servers, computers, or other media located in the United States.

2. Ratings and Reviews

WBB reserves the right to collect and store any information posted or submitted by you to the WB Sites or any public forum. Such postings include but are not limited to rating and product reviews, whether submitted directly to the public forum or WB Sites or through ratings requests sent by WBB. By submitting a rating or review (as may be permitted on the WB Sites), you give WBB permission to post your ratings and reviews on the WB Sites.

3. Third-Party Sources

We may obtain information about you from third-party sources, such as any of our Franchisees, Google®, Android or Apple®, when applicable.  This information may be utilized, analyzed, and/or compared with information that WBB, has collected from you or that you have submitted to the WB Sites. If WBB obtains information from third-party sources, you agree that your sole legal remedy for any harm associated with that information is against the third-party that provided the information to us, and that you will not assert any cause of action, claim or demand against us other than requesting we delete any erroneous information.

4. Information Collection Technology

We may use various technologies, including “cookies” to collect information, pursuant to your use of the WB Sites from your electronic device about your activities using the WB Sites. We may collect and store non-personally identifying information through cookies and third-parties to profile user activity and preferences. Technical and specification information about your device and settings may be collected when you use the WB Sites. This information may include your Internet Protocol (“IP”) address, your browser type, operating system, access time(s), the content of previously accepted “cookies” from us, and the website address that referred you to the WB Sites.

A cookie is data stored on your device that tracks non-personal information about you. When using the WB Sites, we may assign your device one or more cookies that enable us to improve the quality of the WB Sites and to personalize your experience. Cookies allow us to automatically collect information about your activity on the WB Sites, such as the content you access while using the WB Sites, the links you click, and other activity you conduct while using the WB Sites. You may choose to modify your device setting to disable cookies or limit their use. If you choose to disable or limit cookies, or otherwise limit your device permissions to the WB Sites, you may experience diminished performance from the WB Sites and/or may be prevented from using some or all features of the WB Sites.

The WB Sites may contain web beacons (also known as “clear gifs”) or similar technologies that gather non-personally identifiable information about your use of the WB Sites. Such technology may also be contained in e-mail messages or newsletters from us that allow us to determine whether messages have been accessed. The purpose of our use of this technology is so that we may analyze the effectiveness of our marketing efforts and the quality of the WB Sites.

5. Personal Information About Users Under 18 Years of Age Not Collected

The WB Sites are meant for adults and those who have reached the age of majority as defined by the laws of their domicile. The WB Sites are not meant for individuals under the age of eighteen (18) or those defined by the laws of their domicile as minors. Nonetheless, this Policy is still designed to comply with the Children’s Online Privacy Protection Act (“COPPA”) to the extent COPPA applies to WBB. Accordingly, WBB, does not knowingly collect or retain any Personal Information about users under the age of thirteen (13). If any information about a child under the age of thirteen (13) is unknowingly collected, that information will be promptly deleted from our databases and all other media. Since we do not knowingly collect information from users who are under thirteen (13) years old, no such information is disclosed to third-parties.

6. Permissions

The following section only applies if you use one of our mobile phone applications. The WB Sites may require certain permissions on your mobile device in order to work as intended. You can either allow or deny the WB Sites System access to the permissions. In some cases it is necessary for you to grant the software permissions to take full advantage of features or functionality of the WB Sites. If you disallow some or all permissions, the WB Sites may not function properly. Some of the permissions needed may include access to your device’s camera, calendar, location, phone, sensor, SMS or text messaging, and storage. Additional permissions may be requested as new features are added in the future.

7. Information Use and Sharing

We may use and share your information for any legally permissible purpose. We may match, use, and share any of the information we collect from you to any personally identifiable information we obtain through third-parties or Franchisees. Examples of some ways we may use or share information that we collect about you include:

  • providing you with use of the WB Sites;
  • providing you with products or services, whether from WBB, Franchisees, subsidiaries, Affiliated Brands, or sponsors;
  • providing you with customized content and services;
  • providing technical or customer support;
  • performing research and analysis to gauge the use of the WB Sites;
  • communicating with you by e-mail, postal mail, telephone, text message, and/or mobile devices about products or services that may be of interest to you from WBB, Franchisees, Affiliated Brands, subsidiaries, or sponsors;
  • enforcing WBB’ Terms of Service, any agreements or otherwise manage its business; and
  • performing functions as otherwise described to you at the time of collection.

In order to perform certain services on your behalf, we may publish certain information that you provide. You agree that any testimonial feedback or other comments provided by you to WBB becomes its sole and exclusive property and that such information may be used for any legally permissible purpose, including, but not limited to marketing and advertising the WB Sites.

You acknowledge and agree that WBB may use and disclose your personal and non-personal information to public or private third-parties: (i) for inspection by law enforcement officials (including in the case of potential criminal activity); (ii) to respond to cease and desist letters, arbitration proceedings, legal actions and suits, criminal and civil subpoenas, any court orders; (iii) to enforce or apply the terms of this Policy or any other agreement between us; and (iv) to protect our, our users, and others’ rights, property, or safety whether during or after the term of your use of the WB Sites.

Accept as otherwise provided in this Policy, we will not sell, rent, license or trade your Personal Information to a third party.

Unless otherwise provided in this Policy, we shall not disclose Personal Information you submit to us except (i) with Affiliates, partners, licensees, subsidiaries, Franchisees, and successors, (ii) when we have your permission, or (iii) as necessary to:

  • third parties who provide information technology services such as website hosting, computer systems maintenance, or data security and privacy services;
  • our partners, vendors or others who help us operate the WB Sites or assess your interest or satisfaction with the WB Sites, our organization, or our products, provided they have similar contractual obligations; or
  • To comply with our legal obligations, enforce our Terms of Service [hyperlink], this Policy or otherwise to protect the rights, property or safety of our users and business partners.  

In addition, we may share and sell aggregate, deidentified, non-individual information, incapable of identifying a particular person, with third parties for any lawful purposes.

8. Affiliated Brands

For purposes of clarity, Personal Information relating to you is maintained in a database that is accessible to WBB, including the Affiliates and subsidiaries identified at the top of this Policy. The purpose of this sharing is to facilitate client bookings and reservations across Affiliated Brands’ and Franchisees’ physical locations, and for marketing purposes, allow Affiliated Brands and Franchisees to better understand your preferences and send you information about their locations, products, services, programs, and business opportunities.

9. Communications from Us

Unless you opt out of certain communication features, we may use your information to communicate with you, such as through e-mail, newsletters, and telephone. You may opt out and/or unsubscribe to communications at any time. See Section 4.d below for applicable contact information and directions.

10. Legal Process and Investigation Issues

From time to time, WBB may be required to respond to a subpoena or similar investigative demand from law enforcement, a court order, a government agency, or a private litigant. WBB reserves all rights to defend, within its sole discretion, against such legal requests, demands, and claims. For instance, WBB may raise or waive legal objections or rights. WBB also reserves the right to disclose your information, as allowed by applicable law, when we believe it is reasonably appropriate based on the situation. Such disclosure may occur, but is not limited to, disclosing your information in connection with efforts to: investigate, prevent, or commence other actions regarding suspected illegal activity or other wrongdoing; to protect; defend the rights, property or safety of our company, our users, our employees, or others; comply with applicable law or cooperate with law enforcement; or enforce this Policy, Terms of Service or other agreements or policies.

11. Opt-Out Provisions and Updating Your Information

You may contact WBB to review, update and correct your Personal Information.

Our emails will include a link to opt out from receiving further electronic communications from us. You may also opt out of future electronic communications by contacting us as provided below.

We may need to verify your identity before providing you with Personal Information or updating it in our system.

11. Third Party Privacy Policies May Be Applicable

This Policy does not cover any third party’s use or handling of your information once it is shared. Instead, the privacy policy of the third-party will govern. We encourage you to visit the websites of those third-parties and fully read and understand their privacy policies. Some of these entities will have different privacy terms than we do and their servers may be located outside the United States.

12. Links

The WB Sites may link to other websites, including through advertisements. We disclaim any and all responsibility for the privacy practices of third-parties that may have links to or from the WBB. We encourage you to review the privacy policies/statements of every website that you visit that collects personally identifiable information.

13. California Privacy Rights

We will not share any Personal Information about you with other companies if prohibited by applicable California law or to the extent your prior consent to share is required by applicable California law.

If you are a California resident, you may have certain rights with respect to your Personal Information including the following rights:

  1. the right to know, by way of our Policy and any specific inquiries you direct to us, where Personal Information we have about you comes from, what we use that information for, whether it is being disclosed or sole, and to whom it is being disclosed or sold;
  2. the right to “opt-out” of WBB’s sale of your Personal Information to any third parties;
  3. the right, with some exceptions, to have your Personal Information deleted from WBB’s possession or control; and
  4. the right to receive equal service and pricing from WBB even if you exercise any of your privacy rights.

To make such a request, or if you have any questions or concerns about your California privacy rights, our Policy or our use of your Personal Information, please contact us as provided below.

14. Information Retention and Security

We may store your submitted information from the time of initial submission, as well as any automated Personal Information collected about you.

We take reasonable security measures to protect users’ Personal Information against unauthorized access, loss, alteration, or destruction. These measures include encryption, intrusion detection, intrusion prevention, anti-malware endpoint protection and industry standard data center security measures to guard against unauthorized access to systems where we store Personal Information, and the usage of reputable third-party vendors.  Despite these reasonable measures, we cannot guarantee our security measures are impenetrable. Therefore, although we take reasonable steps to secure your information, we cannot and do not promise or warrant that your Personal Information will always remain secure.

15. Visitors Outside the United States

This Policy is intended to cover collection of information on the WB Sites from residents of the United States. The laws in other countries may or may not be as comprehensive as those in the United States. If you are a resident of another country and/or are using the WB Sites from outside the United States, you acknowledge and agree that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

16. EU Resident Rights under the GDPR

These disclosures apply only to our processing of Personal Information within the scope of the General Data Protection Regulation (“GDPR”) from one or more of the European Union Member States plus Iceland, Lichtenstein and Norway (together known as the “European Economic Area” or “EEA”).

The GDPR went into effect on May 25, 2018. As a resident of the EU or EEA, you have certain rights with respect to the processing of your personal data, including:

  • Access. You have the right to know if we are processing personal data about you and, if so, to access and obtain a copy of personal data about you, as well as information relating to the processing of that data.
  • Correction. You have the right to have us promptly correct or update any personal data about you that is inaccurate or incomplete.
  • Erasure. You have the right to request deletion or erasure of your personal data in a number of circumstances as required by law, including when no longer need the personal data for the purposes for which it was collected, you have withdrawn consent or, when we are relying on legitimate interests as a legal basis, and your rights override our legitimate interests.
  • Portability. You have the right to obtain a copy of the personal data we hold about you in a structured machine-readable format and to have it transmitted to another controller. This right only occurs where we are relying on your consent or performance of a contract as our legal basis and the processing is carried out automatically.
  • Restriction of Processing. You have the right to restrict or limit the ways in which we process your personal data when you contest the accuracy of the personal data, when your data has been obtained by us unlawfully, when you have objected to our processing of the data and we are considering whether to cease processing, or when we no longer need to process the personal data.
  • Withdrawal of Consent. When we rely on consent as the basis for processing personal data, you have the right to withdraw your consent.
  • Objection. You have the right to object to our processing of your personal data when we are relying on legitimate interests as our legal basis and your rights override our legitimate interests in processing their personal data. You also have the right to object to our processing of their personal data for direct marketing purposes.
  • Complaint. You have the right to make a complaint about our personal data handling practices to your local Supervisory Authority.
  • 17. Privacy Policy Updates and Revisions

This Policy may be updated from time to time. We reserve the right to modify the Policy at any time without notice, so please review the Policy frequently. When changes are made to this Policy, we will revise the “last updated” date at the bottom of this Policy. Your continued use of the WB Sites after we have posted any Policy changes indicates your agreement to the changes unless you notify us otherwise.

If you wish to retain a copy of this Policy, you should print a copy or save a copy for your records.

18. Terms of This Policy Survive

If any terms of this Policy are held invalid and/or unenforceable by a court of law or a competent jurisdiction, the remaining provisions of this Policy shall remain in full force and effect.

19. Limitations

WBB is not a financial institution or other entity required by law to adopt or publish this Policy or any other privacy policy. The adoption or publication of this Policy does not subject WBB to any stricter duty in its collection, handling, storage and disclosure of nonpublic information than otherwise applies to WBB under applicable law. No person or entity shall have any right or recourse against WBB, its agents, sponsors, or other related parties based on any alleged violation or noncompliance with this Policy.

Contact Us:

Contact WBB at privacy@wellbizbrands.com or by writing to us at:

WellBiz Brands, Inc,

1890 Wynkoop St. Unit 1

Denver, Colorado 80202

On any email or postal letter you send, please include “Privacy” in the subject line.

Date Last Modified: March 19, 2022